Frequently asked questions
General
What does Terminal actually do?
A dedicated concierge coordinates your visa application or travel arrangements, working with specialist partners where needed.
Is submitting an enquiry the same as applying?
No. An enquiry tells us what you need. Your concierge follows up to confirm details, requirements and pricing before anything is submitted.
Are embassy fees included in your prices?
Visa prices are Terminal service fees. Government, embassy and visa centre fees are listed separately on each service page.
Can you guarantee a visa?
No one can. Decisions are made by the relevant authorities. We make sure your application is complete and well prepared.
Visas and trips
Can you guarantee my visa?
No. The decision is made by UK Visas and Immigration. We make sure your application is complete, consistent and well prepared.
Is the visa fee included?
No. Our price is a service fee. Government and visa centre fees are paid separately.
Can I visit other Schengen countries?
Usually yes, if France is your main destination. Your concierge confirms this against your itinerary.
Do you attend the interview with me?
No. Interviews are attended in person by the applicant. We prepare you thoroughly beforehand.
Do I need biometrics?
Most applicants do. We book your appointment once your application has been submitted.
How is the visa issued?
Your concierge confirms the current issuing route and format during assessment.
I already have an admission. Can you still help?
Yes. Tell us your admission status in the form and we start from where you are.
Which intakes do you support?
We support the main UK intakes. Your concierge confirms deadlines for your chosen courses.
Why is there no fixed price?
Global Talent cases vary widely. We assess your profile first, then send a clear quote.
Do I need funding in place?
Requirements depend on your circumstances and the current rules. We confirm this during assessment.
Can you help if I already have a letter of acceptance?
Yes. Select your admission status in the form and we'll start from there.
Which matches are included?
Packages are built around your team's group-stage fixtures. Knockout tickets can be added once the draw is confirmed.
What if fixtures change?
Your concierge updates your travel plan once CAF publishes final fixtures and venues.
Is my festival ticket included?
No. The package covers flights, accommodation, transfers and visa support. Buy your ticket separately.
Can I travel solo on the group trip?
Yes. Choose shared or private occupancy when you get started.
When are the dates confirmed?
Your concierge confirms the edition dates against the official organiser before you pay a deposit.
Is my event pass included?
No. The package covers flights, accommodation, transfers and visa support. Buy your event pass from the official organiser.
Is my conference ticket included?
No. The package covers flights, accommodation, transfers and visa support. Buy your conference ticket from the official organiser.
Is my match ticket included?
No. The package covers flights, accommodation, transfers and visa support. Buy your match ticket from the official organiser.